Case studies
Explore how we helped customers around the globe
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TIME Hotels
One decision that changed how TIME Hotels operate—every day and night
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Hotelatelier
Driving Results: How Reputation Management Transformed Customer Experience and Revenue
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HTL Hotels
Transforming Guest Experience: The Shiji ReviewPro Success Story at HTL Hotels
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Tombolo Talasso Resort
Elevating luxury hospitality with Shiji Reviewpro to drive guest satisfaction and ratings, boost conversion rates, and more.
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Ruby Hotels
Emotion Meets Automation: The Technology-Powered Story of Ruby Hotels With Shiji's PMS
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Sudima Hotels
Sudima Hotels: Using technology to build a sustainable hotel brand for the modern era
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Coast Hotels
How Coast Hotels Launched Its Guest Feedback Management Program (And Went From Responding To Just 50% Reviews To Nearly 100%)
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Beachcomber Resorts & Hotels
How Beachcomber Increased its Value Index by Acting upon Guest Feedback
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Samuel Braun Hotels
How one Hotel Group Set and Achieved Guest Feedback Management Goals
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Attitude Hotels
How the Right Attitude to Guest Experience Landed this Brand the #1 spot on Tripadvisor
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Hotel Corallo Sorrento
How Hotel Corallo Sorrento Leveraged its Online Reputation to Increase ADR by 20%
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Edwardian Hotels London
How Edwardian Hotels London Uses PMS Filters to Segment Feedback From its Corporate Clients
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Valencia Hotel Group
Based in Houston, Texas, USA, Valencia Hotel Group is a hotel management company specializing in the development and operation of full-service luxury hotels.
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Minor Hotels
How Minor Hotels Combined Effective Tools and Processes to Increase Guest Satisfaction
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Centara Hotels
How Centara Hotels & Resorts Applied a Growth Hacking Mindset to Improve Guest Experience for Local Tourists.
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Aquaria Natal Hotel
How Aquaria Natal Hotel Climbed from #59 to #1 on Tripadvisor and increased ADR by 55%
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Paradores
How Paradores Won Spain’s Best Reputation Three Years in a Row by Prioritizing Guest Experience
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Blue Tree Hotels
How Blue Tree Hotels Used a One-off Survey During Covid-19 to Support Reopening
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Corinthia Hotels
How Corinthia Hotels Clocks a 92% Response Rate in Under an Hour
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glh Hotels
How One Hotel Brand Puts Guest Experience at the Heart of Its Business
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TOP 10 Holiday Parks
How TOP 10 Holiday Parks Aced its Key Metrics by Listening to Guest Feedback
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Transamerica Hotels
How Transamerica Hotels Drives Success by Taking an Integrated Approach to Guest Feedback Management
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Bachcare Holiday Homes
How Bachcare Holiday Homes Improved Survey Conversion by 135%
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