Looking for ReviewPro Alternatives?

It's natural to shop around for the most secure service provider, best customer support, and most reliable technology for your business. So while looking for ReviewPro alternatives, make sure you take a quick tour and refresh yourself on our solutions.

60,000 global accommodation providers are actively using our products.

Three Reasons to Select ReviewPro over ReviewPro Alternatives

Leverage guest review data to make better decisions, improve reputation, and increase revenue.

Guest Experience Obsessed

Happy guests = profitable hotels. This is why guest experience improvement has been our why for over a decade.

Multilingual Support Team

A team of hospitality software experts available for you in seven languages and around the clock.

Secure, Cloud-based Solutions

ISO certified, anonymised data,  AWS data centres in two continents. You can trust your data is in safe hands.

How Can Shiji ReviewPro Help You?

Improve guest satisfaction and watch your revenue grow.

Transform Hotel Operations

Whether it is pre-stay, front desk, on-site service recovery or making data driven decisions at all levels, we help you keep up.

Elevate GEX at Every Stage

Actively understanding and improving guest experience safeguards your online reputation and rankings on OTAs and review sites.

Increase Rankings & Revenue

A 1-point increase in your hotel’s Global Review Index™️ can lead to an increase of up to 1.42% in RevPAR.

Outperform Your Competitors

Gain detailed competitive insight and identify strengths and weaknesses across hundreds of hospitality-specific terms, while comparing directly to your main competitors.

Improve Response Efficiency

Custom dashboards, alerts, and escalation means you never miss a thing. Direct response API and review response templates save time and lend visibility on KPIs.

Make Data-driven Decisions

Use data to gain insight into where you need to invest and improve operations to deliver excellence.​

10+ Years

Helping hoteliers improve guest experience

45+ Languages

Available in our semantic analysis tool.

60,000

Global accommodation providers trust us.

Get a Free Demo

Who We Are

Guest experience improvement has been our why for over a decade.

Shiji ReviewPro


Shiji ReviewPro is the leading guest experience management software helping hospitality become more profitable by gathering and understanding guest feedback data. The Shiji ReviewPro platform includes Hotel Reputation, Guest Surveys, Case Management and Guest Communications. With a decade of experience and investment in innovation, we continue to be the benchmark of the industry. Together, we reimagine the digital guest experience. Join us.


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Anthony Khoo, Senior Vice President, Ascott Limitedicone video play reviewpro solutions for hotels

The Ascott Limited

Irene Lim - AVP Customer Relations

"The voice of our guests is always an important part of our Brand Experience strategy. The insights help us deliver a brand-led customer experience for all our guests. ReviewPro has been a supportive and valued partner to us in helping us deliver this objective."

Ramón Adillón, Customer & Visitor Experience, Paradoresicone video play reviewpro solutions for hotels

Paradores

Ramón Adillón - Customer & Visitor Experience

"In this day and age, it’s not enough to do it well. It’s necessary that customers perceive that you are doing well. You must take customers' opinions into account and act precisely where the customers tell you to act."

Gefferson Alves, General Manager, Aquaria Natalicone video play reviewpro solutions for hotels

Aquaria Natal

Gefferson Alves - General Manager

"I wanted to have an app to measure our guest satisfaction in order to prepare our training better and give a clear scenario to our main investors on what to invest in and why."

Vivian Hertzberger, Marketing & Communication, Inntel Hotelsicone video play reviewpro solutions for hotels

Inntel Hotels

Vivian Hertzberger - Marketing & Communication

"ReviewPro definitely influences how we connect with our guests because it gives us a lot of insights and an overview of what we have to do to make our guest's experience a better experience, and the data helps with that a lot."

Winston Hanes, COO, Archipelagoicone video play reviewpro solutions for hotels

Archipelago International Hotels & Resorts

Winston Hanes - COO

"What made me go with ReviewPro is that the system works, and the support team. The fact that they are always there."

Gefferson Alves, General Manager, Aquaria Natalicone video play reviewpro solutions for hotels

Aquaria Natal

Gefferson Alves - General Manager

"How important is it to have a tool like ReviewPro? I would say it’s the most important tool that we have in our hotel. ReviewPro has the best quality, the best service, the best team, and the best cost/benefit."

Winston Hanes, COO, Archipelagoicone video play reviewpro solutions for hotels

Archipelago International Hotels & Resorts

Winston Hanes - COO

"ReviewPro allows us to solve any problems with the guest while they’re at the property, so we don’t hear about it after they have left via a negative review."

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