It's natural to shop around for the most secure service provider, best customer support, and most reliable technology for your business. So while looking for ReviewPro alternatives, make sure you take a quick tour and refresh yourself on our solutions.
60,000 global accommodation providers are actively using our products.
Leverage guest review data to make better decisions, improve reputation, and increase revenue.
Happy guests = profitable hotels. This is why guest experience improvement has been our why for over a decade.
A team of hospitality software experts available for you in seven languages and around the clock.
ISO certified, anonymised data, AWS data centres in two continents. You can trust your data is in safe hands.
Improve guest satisfaction and watch your revenue grow.
Whether it is pre-stay, front desk, on-site service recovery or making data driven decisions at all levels, we help you keep up.
Actively understanding and improving guest experience safeguards your online reputation and rankings on OTAs and review sites.
A 1-point increase in your hotel’s Global Review Index™️ can lead to an increase of up to 1.42% in RevPAR.
Gain detailed competitive insight and identify strengths and weaknesses across hundreds of hospitality-specific terms, while comparing directly to your main competitors.
Custom dashboards, alerts, and escalation means you never miss a thing. Direct response API and review response templates save time and lend visibility on KPIs.
Use data to gain insight into where you need to invest and improve operations to deliver excellence.
Helping hoteliers improve guest experience
Available in our semantic analysis tool.
Global accommodation providers trust us.
Guest experience improvement has been our why for over a decade.
Shiji ReviewPro is the leading guest experience management software helping hospitality become more profitable by gathering and understanding guest feedback data. The Shiji ReviewPro platform includes Hotel Reputation, Guest Surveys, Case Management and Guest Communications. With a decade of experience and investment in innovation, we continue to be the benchmark of the industry. Together, we reimagine the digital guest experience. Join us.