GuestSurveysHelp You Truly Understand The Experience at Your Property
Whether via an in-stay feedback survey or post-stay guest satisfaction survey, there is no better way to gain insight into the real guest experience at your hotel.
With our easy-to-implement, fully customizable solutions you can start collecting meaningful data and improve guest experience at your hotel, today.
"With ReviewPro's incredible quantitative possibilities and with our passion for using data in real-time scenarios we have seen growth that we have not seen before as an organization" Edwardian Hotels, London.
Use deeper insight into operational/service strengths and weaknesses to deliver excellence and exceed expectations, while increasing revenue.
Guest Satisfaction Surveys Increase Review Volume & Rankings on TripAdvisor
Participate in the TripAdvisor Review Collection program to help build review volume/freshness and drive more referrals
Not Monitoring Guests ViaFeedback SurveysHarmsYour Rankings on TripAdviser, Booking.com and other OTAs.
Each time a guest leaves your property having had a bad experience, you risk a negative online review.
Leverage in-stay surveys to ensure no guest leave unsatisfied.
Leverage post-stay surveys to gather specific, segmented insights.
GuestSurveysPut You Back in Control of YourGuestExperience
Actively understanding and improving guest experience safeguards your online reputation and rankings on OTAs and review sites. Hotels with better online reputation enjoy more bookings, better RevPAR, increased ADR and gain more revenue.
Personalised Guest Surveys Help Really Understand What Drives Better Experiences at Your Property.
Our semantic analysis tool clearly indicates the categories mentioned by your guests (negatively and positively) so you can see what is affecting the experience at your property.
Feedback Surveys That Prioritise Flexibility & Ease of Use
Quickly create and send customized surveys in up to 36 languages. We offer the flexibility to have a core survey and create question modules based on specific hotels, segments or guest types.
Apply Advanced Question Logic to Your Surveys
Display or hide questions based upon guest responses, making the feedback survey more relevant to each guest and giving you more detailed data to help prioritize operational, service or product related improvements.
Thisis Why 60,000+ Global Clients Love Our Solutions