circle blue reviewpro shiji groupblue circle illustration reviewpro shiji groupwhite circle illustration reviewpro shiji group

Let The Power of Guest Surveys Put You Firmly in Control of Your Guest Experience

Leverage our easy to implement, customizable and flexible surveys to extract actionable data to improve your guest experience.

"ReviewPro influences how we connect with our guests because it gives us insights into what we have to do to make our guest's experience better. The data helps with that a lot." Inntel Hotels

+60k global accommodation providers use our platform

Still Wasting Budget by Making Decisions Without The Right Data?

Leverage intelligent and flexible surveys to create effective in-stay or post-stay surveys to identify detailed insight into what guests like/dislike and positively impact your online reputation, and revenue.

Reputation = Revenue

A 1 point increase in a hotel’s Global Review Index™ equals up to
In Occupancy

Improve Guest Satisfaction, ADR & RevPAR

Use deeper insight into operational/service strengths and weaknesses to deliver excellence and exceed expectations, while increasing revenue.

Reputation= Revenue

Increase Review Volume & Ranking on TripAdvisor

Participate in the TripAdvisor Review Collection program to help build review volume/freshness and drive more referrals

screen graphic reviewpro solutions for hotels

Not Listening to Guests Harms Your Rankings on TripAdviser, and other OTAs.

Each time a guest leaves your property having had a bad experience, you risk a negative online review.

Leverage in-stay surveys to ensure no guest leave unsatisfied.

Leverage post-stay surveys to gather specific, segmented insights.

Let The Power of Guest Surveys Put You Back in Control of Your Guest Experience

Actively understanding and improving guest experience safeguards your online reputation and rankings on OTAs and review sites. Hotels with better online reputation enjoy more bookings, better RevPAR, increased ADR and gain more revenue.

graphic reviewpro 3 solutions for hotels

Understand What Drives Guest Experience at Your Property.

Our semantic analysis tool clearly indicates categories negatively and positively affecting the experience at your property.

Flexibility & Ease of Use

Quickly create and send customized surveys in up to 36 languages. We offer the flexibility to have a core survey and create question modules based on specific hotels, segments or guest types.

product shots horizontal 2 reviewpro solutions for hotels

Advanced Question Logic

Display or hide questions based upon guest responses, making the survey more relevant to each guest and giving you more detailed feedback to help prioritize operational, service or product related improvements.

These Brands Are Already Leveraging Guest Feedback to Improve Revenue. When Will You?

Archipelago International

ReviewPro allows us to solve any problems with the guest while they’re at the property, so we don’t hear about it after they have left via a negative review.