We analyzed over 1.7 million global reviews. Click here to download our Q3 2022 Global Hotel Review Benchmark report to read all our findings.

We support independent consultants & advisors

Whether you are evaluating market trends, tracking performance or identifying new opportunities, you can significantly enrich proposals and business development plans with our analytics, and set up your clients for success.

Reputation | Surveys | Cases | Messaging

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The right data, every time.

Let us help you provide the best possible service by by leveraging comprehensive data and insights available. Includes the industry-standard Global Review Index™, to differentiate the value of your services and to ensure your clients’ success.

- Evaluate market trends
- Track performance
- Identify opportunities
- Enrich proposals
- Guide business development plans

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Key features

Hotel Reputation

Analyze, understand, and measure online reputation results using the Global Review Index™️, a proprietary algorithm based on data collected from 45 languages across 140 review sites. Benchmark competitors, make data driven decisions, and watch your reputation and revenue grow.

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Guest Surveys

Fully customizable surveys that gather the data you need to make smart operational decisions. Collect information via in-stay or post-stay surveys at any stage of the journey, via any device. Gather valuable insights by filtering your results based on PMS filters, and analyze the feedback with powerful sentiment analysis technology.

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Revenue Optimizer

Evaluate the relationship between a hotel’s online reputation and historical pricing performance relative to competitors, and identify opportunities to increase financial results.

Hotel investment analytics

Our industry leading Guest Intelligence provides savvy owners & investors, advisors & consultants and management companies with a competitive advantage.

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All the data, all the in one platform.

Our powerful guest experience platform allows hoteliers to aggregate, view and manage all  guest feedback and competitors’ data in one central dashboard.​

The platform is constantly updated and improved, with a basis of over a decade in leading hospitality tech, incorporating the latest innovation in AI and automation.​

‍The integrated platform plays with the other systems in place to make the most of the investment from day one.

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