We analyzed over 1.7 million global reviews. Click here to download our Q3 2022 Global Hotel Review Benchmark report to read all our findings.

We support
hotel owners & investors

Maximise hotel investment returns by leveraging review analytics. Effectively evaluate investment opportunities, calculate valuations, and  perform more complex and efficient deal analysis.

Reputation | Data analytics | Reporting

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Powerful intelligence. Smarter decisions.

Detailed quantitative & qualitative analysis on a property, brand or chain level.

Hotel owners and investors can gain a competitive advantage with our detailed analysis (property, brand or chain level) and deliver better investment returns.

- Global Review Index™ (GRI)
- Sentiment analysis
- Competitive intelligence
- Data portability
- Reporting & results

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Maximize hotel investment returns

Global Review Index™

Benchmark an individual hotel, group or brands online reputation score with the industry-standard GRI™, calculated from reviews aggregated from 140 OTAs and review sites in 45+ languages.

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Sentiment analysis

Identify positive and negative mentions related to guests’ experiences in more than 26 categories to better understand how well a hotel is performing.

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Competitive intelligence

From set-up to strategy definition to ongoing training and performance analysis, your dedicated client service manager will help you turn insight into action to get the most out of the solution.

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Data portability

Export data (Excel, PNG, PDF or API) to share within your organization or to generate powerful business intelligence by analyzing ReviewPro data together with other internal data.

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Powerful intelligence. Smarter decisions

Our industry leading Guest Experience Platform provides savvy owners & investors, advisors & consultants and management companies with a competitive advantage.

More accurately determine hotel valuations: a Cornell University Study revealed that there is a link between a hotel group’s Global Review Index™ scores and market capitalization and that improving online reputation performance can lead to increased valuations.

Assess managerial performance: identify service and operational strengths and weaknesses to establish appropriate objectives and KPI’s, assess existing managerial talent and identify necessary HR requirements.

Negotiate more effectively: leverage guest feedback data and competitive benchmarking to enhance overall analysis and precision in due diligence to improve buy-side negotiations.

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