Powerful intelligence. Smarter decisions.
Detailed quantitative & qualitative analysis on a property, brand or chain level.
Hotel owners and investors can gain a competitive advantage with our detailed analysis (property, brand or chain level) and deliver better investment returns.
- Global Review Index™ (GRI)
- Sentiment analysis
- Competitive intelligence
- Data portability
- Reporting & results
Maximize hotel investment returns
Global Review Index™
Benchmark an individual hotel, group or brands online reputation score with the industry-standard GRI™, calculated from reviews aggregated from 140 OTAs and review sites in 45+ languages.
Identify positive and negative mentions related to guests’ experiences in more than 26 categories to better understand how well a hotel is performing.
From set-up to strategy definition to ongoing training and performance analysis, your dedicated client service manager will help you turn insight into action to get the most out of the solution.
Export data (Excel, PNG, PDF or API) to share within your organization or to generate powerful business intelligence by analyzing ReviewPro data together with other internal data.
Powerful intelligence. Smarter decisions
Our industry leading Guest Experience Platform provides savvy owners & investors, advisors & consultants and management companies with a competitive advantage.
More accurately determine hotel valuations: a Cornell University Study revealed that there is a link between a hotel group’s Global Review Index™ scores and market capitalization and that improving online reputation performance can lead to increased valuations.
Assess managerial performance: identify service and operational strengths and weaknesses to establish appropriate objectives and KPI’s, assess existing managerial talent and identify necessary HR requirements.
Negotiate more effectively: leverage guest feedback data and competitive benchmarking to enhance overall analysis and precision in due diligence to improve buy-side negotiations.