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How to Automate Guest Communication on Instagram

As Instagram is an essential part of a hotel’s marketing and communication strategy, it’s vital to be able to respond efficiently and in a timely manner to incoming guest queries. In this live, interactive session discover how our latest integration can help you leverage Instagram direct messages to:

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Instantly answer up to 80% of guest queries with our chatbot
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Identify complex cases & escalate them to the relevant department
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Manage all inbound messaging form one central hub

Two Live Sessions

+ Tuesday 28th September 2021 – 17:00 Central European Summer Time
+ Tuesday 5th October 2021 – 16:00 Singapore Standard Time

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