Global Review Index™
Benchmark your destination’s online reputation score using ReviewPro’s GRI™, based on review data collected from 140 online travel agencies (OTAs) and review sites.
Identify positive and negative mentions related to visitors’ experiences across more than 26 hospitality-specific categories and implement operational/service improvements.
Gain unprecedented insight into the performance of key competitor destinations and benchmark results by GRI™ ranking, review source and language on a country, regional or city level.
See at a glance the evolution of the response strategy in your destination including response ratio and response time.
Australian Tourism Industry Council
ReviewPro has supported thousands of Australian tourism enterprises in benchmarking and managing their online reputation, and ultimately strengthening their capacity to meet customer service needs. The team at ReviewPro have shown dedication to providing a first-rate experience and customer satisfaction