We analyzed over 1 million global reviews. Click here to read the key findings of our Q1 2022 Global Hotel Review Benchmark report.

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Benchmarking and Building Hotel Brand Reputation

ReviewPro webinar on brand reputation and benchmarking

Overview: In this ReviewPro webinar, we share the latest research, trends and insights to help you benchmark and build online reputation at the brand level.


  • Key takeaways from Cornell University’s brand reputation report
  • Highlights from ReviewPro’s brand reputation rankings and analysis
  • The key elements of brand reputation building
  • Case study: How Library Hotel Collection earns the highest guest satisfaction ratings of any luxury hotel brand in the world year after year


  • Chris K. Anderson, Director at Cornell University
  • Adele Gutman, VP Sales, Marketing & Revenue at Library Hotel Collections
  • R.J. Friedlander, ex-CEO & Cofounder ReviewPro
  • Daniel E. Craig, Founder ReKnown

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