Find Out How to Earn & Build Guest Loyalty at Your Hotel

Overview: Are travelers loyal to hotels anymore, or is it all about price and perks? In this free webinar for hoteliers, we show you how to earn guest loyalty with or without a loyalty program.

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Topics

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• The benefits of brand loyalty
• The pros and cons of a loyalty program
• What can we learn about loyalty from other brands?
• 12 ways to build guest loyalty
• Analyzing guest feedback to understand loyalty
• Case study: Radisson Rewards™

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Panelists

• ‍Teresa Comparato: Senior Director and Head of Loyalty, Europe, Africa and Middle East, Radisson Hotel Group‍
• Neil James: VP Account Management, ReviewPro‍
• Daniel E. Craig: Founder, ReKnown

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