As the world gets vaccinated and travel becomes safe again, 2021 will be a year of recovery and regrowth for the accommodation industry.
In our next webinar, we’ll explore three long-developing trends that gained added urgency during the pandemic and are now being leveraged to fast-track recovery:
- How digital guest service is enabling hotels to be more proactive, responsive and contact-free at all stages of the guest journey.
- How data science is driving recovery, helping hotels analyze guest feedback and adapt to the changing needs and expectations of travelers.
- How hotels are increasingly turning to automation to increase efficiency and productivity while delivering a better guest experience.
- Jon Davis, CTO, Village Hotels
- Andrea Pinna, Senior Director Brand Quality Management, Radisson Hotel Group
- Neil James, COO, ReviewPro
- Daniel Craig, Founder, Reknown