Hotel Trends & Strategies to Fast-Track Recovery in 2021

As the world gets vaccinated and travel becomes safe again, 2021 will be a year of recovery and regrowth for the accommodation industry.

In our next webinar, we’ll explore three long-developing trends that gained added urgency during the pandemic and are now being leveraged to fast-track recovery:

• How digital guest service is enabling hotels to be more proactive, responsive and contact-free at all stages of the guest journey.
• How data science is driving recovery, helping hotels analyze guest feedback and adapt to the changing needs and expectations of travelers.
• How hotels are increasingly turning to automation to increase efficiency and productivity while delivering a better guest experience.

Speakers:

• Jon Davis, CTO, Village Hotels
• Andrea Pinna, Senior Director Brand Quality Management, Radisson Hotel Group
• Neil James, COO, ReviewPro
• Daniel Craig, Founder, Reknown

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