Hotal Corallo Sorrento is a 4* hotel famous for its spectacular views across the gulf of Naples. The hotel took on ReviewPro to improve communication with guests both during and after their stay. This allowed it to provide in-stay service recovery and earn rave reviews, as well as delve deeper into ongoing operational and service issues that could be improved for future guests.
The results have been a steady increase in online reputation and a higher demand for bookings, allowing the hotel to increase its ADR by a huge 20%. Read how in our case study.
Find out how Hotel Corallo:
- Achieved an all-time high score of 96.2% GRI™ in 2019
- Climbed rankings to #1 by GRI™ in Sorento city
- Increased ADR by 20%