We analyzed over 1 million global reviews. Click here to read the key findings of our Q1 2022 Global Hotel Review Benchmark report.

How One Hotel Brand Puts Guest Experience at the Heart of Its Business

glh Hotels puts guest experience at the heart of its business

Unforgettable hospitality is at the core of glh Hotels, and the company delivers on this promise by empowering staff members to provide outstanding experiences.

Download the full case study to learn how glh uses ReviewPro solutions to put guest experience at the heart of everything it does.

Topics include:

  • How glh Hotels achieved a response rate of over 90% in the last year
  • How the brand leverages the right tools to get the feedback it needs
  • Three ways the company uses ReviewPro insights to make strategic decisions
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