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How Transamerica Hotels Drives Success by Taking an Integrated Approach to Guest Feedback Management

Transamerica Hotels improved all its main KPIs with reviewPro

Since taking on ReviewPro’s Guest Experience Platform, Transamerica Hotel Chain has completely redefined its online reputation strategy and boosted its KPIs across all 26 of its hotels.

In this case study, you will find out how:

  • The GRI™ increased by a huge 4%
  • The group uses data to report to its board of directors
  • Guest feedback is used for capex decisions
  • Staff engagement has skyrocketed
  • Talk to our team


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